Emergency IT Security

Who will help you if an IT crisis suddenly strikes your company?

⁠In such situations, quick, coordinated action is required to prevent further damage. We coordinate all immediate measures, create structure in the chaos, prioritise measures according to their impact and urgency, and ensure that everyone involved has the same level of information.

A security incident can hit your company unexpectedly and with full force – whether through a ransomware attack, compromised infrastructure or the failure of critical systems. In such a crisis, every minute counts – that's why we act immediately. We coordinate technical and organisational measures to limit the damage and regain control. We work closely with all parties involved – IT, management and law enforcement agencies.

Our years of experience in dealing with numerous security incidents provide clarity, structure and the necessary calm to make the right decisions in this challenging situation. Transparency and communication are our top priorities: you know what is happening at all times.

What makes a good incident response – and how quickly should you respond?

⁠Every minute counts in a cyber incident. Whether it's data leakage, encryption by malware or an ongoing attack – the faster the response, the less potential damage there is. An effective incident response helps you control the situation, identify the cause and systematically initiate countermeasures.

We are on hand immediately when an incident is detected. First, we analyse the type, scope and point of entry of the attack. If necessary, we isolate affected systems or network segments to prevent further spread. We reconstruct the attack, identify the attack vectors and document all measures taken. We provide you with not only technical support, but also strategic advice: we accompany you in internal decisions, support you in communication if desired, and keep our eyes on the goal throughout the entire process: to restore your company to a secure and operational state as quickly as possible.

Why is professional digital evidence preservation so important after an IT security incident?

After a cyberattack or IT security incident, it is crucial to secure digital traces correctly and traceably before they are lost through automatic processes or unintentional interference. Digital evidence preservation not only protects against loss of evidence, but also ensures that evidence remains usable for internal investigations or in court.

We secure relevant data sources such as hard drives, virtual machines, log data, memory images and network traffic – forensically and with full documentation. We follow recognised standards to ensure the integrity and authenticity of the data at all times. Our goal is to understand how the attackers proceeded, whether they spread throughout your network and whether any data was lost. Digital evidence preservation also helps to expose intruders and develop better strategies for the future.

We are also happy to support you in complying with legal requirements, such as data protection. This gives you a solid foundation for further forensic analysis, compliance audits or communication with authorities and legal counsel.

What exactly happens during a digital forensic analysis after a cyberattack?

Digital forensics involves reconstructing the sequence of events of a cyberattack in order to gain important insights for investigation, evidence preservation and future protective measures. The goal is to understand how the attack unfolded, which vulnerabilities were exploited and which systems, data or users were affected.

We analyse compromised systems for traces of an attack. To do this, we use modern tools, in-depth expertise and extensive experience in investigating complex attack patterns – from ransomware to targeted APTs. Our goal is to reconstruct the sequence of events and uncover the methods used by the attackers. We work transparently and, where possible, record all steps – from the attackers' initial access to the final evaluation.

Our investigations cover not only servers and end devices, but also logs, network data, hard drive and memory images. The entire process is documented in a comprehensible manner. We present the results in a way that is both technically and strategically understandable – for your IT team, management or law enforcement agencies. This means you not only receive a well-founded analysis, but also a reliable basis for decision-making on further steps, such as reconstruction or legal action.

How can you safely rebuild your IT systems after a security incident?

Recklessly restoring systems can cause more harm than good. We provide ongoing support and assistance throughout the entire rebuilding process so that you can quickly resume operations and emerge stronger than before.

After a security incident, many companies are faced with the question: What happens now? We not only help you restore the affected systems, but also accompany you through the entire recovery process. Together, we analyse which systems need to be restored as a priority and where there is potential for optimisation. We support you in selecting secure architectures, improve existing protective measures and help with the hardening process of your IT landscape.

Our goal is not only to restore your systems to their previous state, but also to make them more robust against future attacks. We also provide organisational support: we are happy to review emergency plans, train your team in how to deal with incidents securely and document the entire process for you. This allows you to emerge from the crisis stronger than before – with a more resilient infrastructure and clear procedures for emergencies.