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Incident Response Service: Emergency Assistance for Cyberattacks
Your company has been attacked or you suspect an IT security incident? Take the appropriate steps or contact our team of experts directly.
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Attack detected? Here's how to respond correctly.
- Stay calm
- Stop working on affected systems
- Disconnect systems from the network – do NOT shut down, do NOT restart!
- Notify relevant people/departments
- Document your observations – what, when, where, who?
- Call the emergency hotline: +49 212 25087062
Expert tip: Document all details about the incident to enable us to start the analysis quickly and smoothly.
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Our services for an acute IT security incident
In an emergency, every minute counts: we forensically preserve all digital evidence, analyze compromised systems, and ensure complete, legally compliant documentation. At the same time, our IT security experts guide you through a secure recovery – so your systems are back up and running quickly and even more resilient going forward.
Ransomware? Data breach? Ongoing cyberattack? We stop the threat – immediately.
With our incident response service, we ensure your company regains full operational capability quickly. We take control of your IT and specifically strengthen your systems against future attacks.
Call the emergency hotline now:
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Your benefits with our incident response service
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Certified expertise for your IT security
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Better prepared for IT security emergencies
Those who are prepared act faster when it matters. We help you identify risks early and strategically strengthen your IT security.
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Frequently asked questions about our incident response service
What should you do after a cyberattack on your company?
Stay calm and act in a structured way. Do not shut down any systems or delete any data. Disconnect affected systems from the network and contact us immediately via our emergency hotline +49 212 25087062. Together we'll contain the incident, get a clear picture of the situation, and prevent further damage.
How does our incident response service work?
After you contact us, we assess the situation and immediately initiate containment measures. At the same time, we forensically analyze the attack to make the cause and extent transparent and provide a solid basis for decision-making.
Why is digital evidence preservation critical in an IT security incident?
Professionally preserved evidence keeps the traces of the attack intact. It forms the foundation for a thorough analysis, legally sound decisions, and the permanent closing of security gaps.
How do you achieve a secure rebuild of your IT after a cyberattack?
You rebuild your systems in a controlled and secure manner, ensuring that compromised components are no longer used. We support you throughout as a reliable partner, help close vulnerabilities, and sustainably strengthen your IT against future attacks.
We help you thoroughly investigate and quickly resolve cyber incidents
Questions about emergencies? Reach out to me.
IT-Security Business Development Lead
Marc Lenze
IT-Security Business Development Lead